Moscow · CRM

CRM software for Moscow, delivered from Italy

We work with companies in Moscow from our office in Palermo. Suggest: CRM Москва, Bitrix24, amoCRM. We write the CRM those stacks are a poor fit for — English, your git.

Call +39 091 748 0072 Request CRM software

EU company, GDPR by defaultThe code is yours from commit oneA developer answers the phone

EU companyItaly · GDPR by default
CET+2a full shared day shared
You own the codeYour repo, first commit
One phone numberA developer answers

Does any of this sound familiar?

Every CRM ships with an opinion about how selling works. When it is wrong, the team quietly stops using it.

What it looks like now

The pipeline in the tool does not match how you actually sell
Sales keep their real notes somewhere else
Reporting reflects data entry discipline, not reality
Integrations break and nobody notices for weeks

What it looks like after

A pipeline that matches your process, so it gets used
One place for customer truth
Numbers management can rely on
Integrations that alert when they fail

English Trends is the wrong lens here

Related queries for “software” in RU come back AMD drivers. The real CRM search is Russian: Bitrix24, amoCRM, выставка CRM Москва. We are not a Bitrix franchise. We write a custom CRM or the EU-facing layer beside it. Working language English. UI ru/en.

We work with companies in Moscow from our office in Palermo. MSK = CET+2. +39 091 748 0072.

Bitrix24 and amoCRM set the baseline

The local stack is entrenched and cheap, so custom work has to earn its place. It earns it in the integrations and in the processes those tools will not bend to. If they bend, use them.

Working with a team in Italy

Moscow is two hours ahead. The overlap covers an entire working day, which is why written hand-offs matter less here than they do for the Americas.

The office is in Palermo, Sicily — CET+2 relative to Moscow, with a full shared day in common. We are in the EU, so GDPR is the default rather than an option we bolt on, and data can stay in the EU when your contract needs it. There is one phone number, +39 091 748 0072, and the person who answers it is Davide di Vietro or the project manager on your work — not a switchboard.

OfficeVia Mariano Bonincontro 44
90145 Palermo, Italy

Phone+39 091 748 0072

Who answersDavide di Vietro
or your project manager

VAT IDIT03830860130

Working since2010

JurisdictionItaly — EU/GDPR

How the work is delivered

It starts with a call about the process, not a price. Then a written scope that says what is in and what is out — the second list is the one that prevents arguments. Work runs in two-week sprints, each closing with something you can actually click. The repository is yours from the first commit, in your organisation on GitHub or GitLab, so changing supplier later costs you a conversation rather than a rewrite.

We do not resell licences, so we have no reason to talk you into a tool you do not need. If something off the shelf covers your case, we will say so before you sign — that answer is cheaper for you and it is how we would want to be treated.

Software requested in Moscow

This city-site is organised around what companies there actually commission — not a cloned “software house” page. Each item is its own URL, with its own copy.

ERP / 1C neighbour — Suggest: 1C ERP, 1С бухгалтерия. We write what 1C is a poor fit for.
CRM — Suggest: CRM Москва, Bitrix24, amoCRM. Custom CRM beside that stack.
Logistics — Suggest: программа логистика, складской. Dispatch and warehouse.
Custom / EU-facing — English product next to the local stack. You own the git.

Request this work

Same wizard as the Italian quote form, scoped to Moscow: you pick the software from this city’s farm, then budget, then your details. Open the Moscow request. Or call +39 091 748 0072.

Questions from this market

No. Bitrix partners do that. We write custom CRM beside it or instead of it when that is the brief.

Yes — from Palermo, not from a local office. Ask on the call who would be on your project and how often we would meet.

+39 091 748 0072.

The way we work, in numbers that are actually checkable

2 weeksSprint length. Something you can click at the end of each one.

100%Of the code in your repository, from the first commit.

2010Working from the same office in Palermo since then.

1Phone number. Davide or your project manager picks it up.

The local stack is entrenched and cheap, so custom work has to earn its place.
Bitrix24 and amoCRM set the baseline

How this actually goes

1
A call about the process
Twenty minutes on what your operation actually does, not a pitch. You speak to the person who would run the work, not to a salesperson.
2
A written scope
What is in, and — the part that prevents arguments — what is out. One fixed price, not a range that grows later.
3
Two-week sprints
Each one ends with something you can open and try. You see progress every fortnight instead of waiting months for a reveal.
4
Handover, whenever you want it
The repository has been yours since the first commit. We stay for operations if you want us, and nothing breaks if you do not.

The things you are probably thinking

Said plainly, because you would find out anyway.

You are not based here.

Correct, and we will not pretend otherwise. The office is in Palermo. What that costs you is the occasional flight for a workshop; what it saves you is an EU team at EU rates with a full shared day in common.

What if you disappear halfway through?

The repository is yours from the first commit, in your own organisation, with the documentation written as we go. Another team can pick it up. That is deliberate: a supplier who can hold you hostage has no reason to stay good.

We have been burned by a development agency before.

Usually by a moving price and a vague scope. So the scope is written, the price is one number, changes are quoted before they are built, and you see working software every two weeks rather than at the end.

Our requirements are not fully defined yet.

That is normal and it is the first call, not a blocker. If the shape is still unclear we scope a short discovery with its own fixed price, and you own whatever comes out of it even if you stop there.

Can we start small?

Preferably. One sprint on the piece that hurts most tells you more about working with us than any proposal, and it costs a fraction of committing to the whole thing up front.

Where does our data live?

In the EU by default, because we are an Italian company and GDPR is our baseline rather than an add-on. If your contract requires another jurisdiction, we build for that and write the decision down.

What you keep if it goes wrong

The code, always

The repository is in your organisation from the first commit. If you stop the project at sprint two, you keep everything written up to sprint two, running, with the documentation.

A fixed number, not a range

After the written scope the price is one figure. If the scope changes, we quote the change before doing it — you never find out from an invoice.

An honest no

If an off-the-shelf product covers your case, we say so on the first call and you save the budget. We do not resell licences, so nothing about that advice pays us.

Pipeline beside Bitrix, or a CRM Bitrix should not be. Call.

One call, no obligation. If an off-the-shelf tool fits you better, we will say so.

Call +39 091 748 0072 Request a quote

Davide di Vietro or the project manager on your work answers. No call centre, no form that disappears into a queue. Prefer writing? info@dadomediaweb.it.

Call Palermo Get a quote